Job description

• Oversee day-to-day Accounts Receivable operations, ensuring compliance with financial standards and internal policies.
• Analyze customer payment behavior, trends, and patterns to identify risk accounts and recommend strategic action.
• Classify and assign overdue accounts to the appropriate department:
  • Internal Collections Team – for standard follow-up
  • Litigation Process – for legal escalation
  • Efficient Third-Party Collectors – for outsourcing and recovery
• Develop and monitor collection strategies to maximize recovery and reduce bad debt.
• Track and evaluate the effectiveness of each channel (internal, legal, external) and recommend process improvements.
• Support cash flow management by forecasting receivables and improving collection cycle time.
• Collaborate with Sales, Operations, and Legal teams to resolve disputes or facilitate escalated collections.
• Supervise and guide AR staff in daily activities and ensure all records are accurate and up to date.
• Prepare AR reports and any relevant reports, dashboards, and insights for management decision-making.
• Contribute to the development of AR policies and automation efforts to scale up collections efficiently.
• Coordination and communication with external officers, government agencies, and relevant regulatory or enforcement authorities to ensure compliance and support legal or recovery actions when needed.
• Flexible and prepared to undertake any ad-hoc tasks or special assignments as directed by the management, contribution to overall operational efficiency and department goals.

Job Types: Full-time, Permanent

Benefits:

• Professional growth
• Work life balance
• Friendly and collaborative team environment

Education:

• Bachelor’s Degree (Preferred)

Experience:

• Accounting: 3 years and above (Preferred)

Language:

• English (Preferred)
• Bahasa (Preferred)